Welcome to 5th Avenue Yachts! We are committed to providing reliable, worldwide shipping for your yacht and marine equipment. Please review this policy to understand how we handle the logistics of getting your gear from our location in San Diego to your vessel, wherever it may be.
1. Services and Scope
As a global supplier of durable marine equipment, we focus on secure, efficient shipping for all our products. While we operate from our headquarters, our priority is delivering quality gear directly to you.
Geographic Scope: We proudly offer Worldwide Shipping to virtually any global destination accessible by our network of international carriers.
Currency: All transactions, including products and shipping fees, are processed in US Dollars (USD).
Headquarters Address (Not for General Pickup): 2305 Historic Decatur Rd, San Diego, CA 92106, United States
2. Processing Time
Order Processing: Orders are typically processed, verified, and prepared for shipment within 1 to 3 business days following payment confirmation. Processing time may be longer during high-volume periods.
Shipping Notification: You will receive a shipping confirmation email once your order leaves our facility.
3. Shipping Methods and Delivery
We utilize trusted international carriers to ensure reliable delivery. The available methods and their estimated transit times will be displayed during checkout.
Standard International Shipping: Offers a balanced cost and transit time, varying widely by destination (typically 7–21 business days post-processing).
Expedited Shipping: Faster services are available for quicker delivery, with specific timeframes provided at checkout.
Note on Delivery: All delivery times are estimates. 5th Avenue Yachts is not responsible for transit delays caused by customs processing, carrier issues, or severe weather.
4. Shipping Costs, Duties, and Taxes
Cost Calculation: Shipping costs are calculated at checkout based on the total weight/dimensions of your package and the delivery address.
Customs & Duties: The customer is solely responsible for any applicable customs duties, import taxes, VAT, or brokerage fees imposed by the destination country’s government. These charges are not included in your product or shipping cost.
5. Address Accuracy
It is essential that you provide a complete and accurate delivery address. 5th Avenue Yachts is not responsible for delayed, returned, or lost shipments resulting from an incorrect or incomplete address provided by the customer.
6. Order Tracking
Once your order is shipped, the confirmation email will include a tracking number and a link to the carrier’s website, allowing you to monitor the progress of your shipment.
7. Contact Us
If you have any questions, concerns, or require assistance related to your order or delivery, please reach out to our customer support team: